Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag an issue with a mobile online casino you've tried in Ireland? We're glad to hear from you. This page explains the best way to reach us and what we can actually help with.
How to reach the team
The quickest way to contact us is by email at [email protected]. Send us as much detail as you can — which casino or page you're referring to, and what prompted your message — and we'll get back to you as soon as we're able to. We read every message that comes in, though during busy periods it can take a little longer than usual to reply.
What we can help with
Online Casinos exists to help Irish players compare mobile casino sites on the things that matter: game selection, bonus terms, payment options in euro, and how smooth the experience is on a phone or tablet. Get in touch if any of the following apply to you:
- You've noticed a bonus offer, wagering requirement or rating on one of our pages that looks out of date
- You'd like clarification on how we assess or rank a mobile casino site
- You've had a direct experience with one of the operators listed on this site and want to share it
- You have a general question about playing at online casinos in Ireland, including licensing or payment methods
- You spotted a technical issue with the site itself, such as a broken link or a page that isn't displaying properly
What we can't do
We're an independent review and comparison site, not a casino operator. That means a few things sit outside what we can help with:
- We can't access, manage or make changes to your account at any casino listed here — that has to go through the operator's own support team
- We can't process deposits, withdrawals, or resolve payment disputes on your behalf
- We can't guarantee bonus terms, free spins or promotional offers, since these are set and changed by the individual casinos, not by us
- We don't offer financial, legal or gambling-addiction counselling, though we can point you toward relevant resources
If you're dealing with an account issue, a delayed withdrawal or a bonus dispute, your first step should always be the live chat or support contact listed directly on the casino's own site, since they hold your account details and can act on them.
Responsible gambling enquiries
If you're concerned about your own gambling habits, or those of someone close to you, we'd encourage you to visit our Responsible Gambling page first. It covers the support tools and self-exclusion options available to players in Ireland. If you contact us directly on this topic, we'll do our best to point you toward the right organisations, though we're not a support service ourselves.
Before you get in touch
A few quick checks can sometimes save you a round trip:
- If your question is about a specific casino's licensing, security or payment options, check whether it's already answered in that casino's individual review on our site
- If you're weighing up two or more sites, our comparison tables often cover the exact detail you're after, from bonus size to withdrawal methods
- If your query relates to how this site operates, our About Us page and Terms and Conditions page cover most of the background
- If it's a casino not licensed for the Irish market that you're curious about, our Non GamStop Casinos page may already answer it
None of that is a substitute for reaching out directly — if you're still unsure after checking, just send us an email and we'll take it from there.
A note on our reviews
Online Casinos is a comparison and review site. We may earn commission when readers sign up to a casino through our links, but this has no bearing on how we rate or rank the operators listed here. If you disagree with a rating or think we've missed something in a review — including anything to do with how a mobile site performs on games, bonuses or payouts — tell us. Reader feedback is one of the ways we keep our coverage current.